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Payment Policy

Payment can be made by any of the following methods and you will be debited on receipt of your order.
Credit cards:

  • Mastercard
  • VISA

Debit Cards

  • Visa Debit

Non card payments:

  • PAYPAL

VAT

The price of any product will be as quoted on our site from time to time, except in cases of obvious error.
These prices include VAT but exclude delivery costs, which will be added to the total amount due unless otherwise stated.
Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.

PAYMENT VALIDATION

All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
In addition, in the interests of preventing fraudulent use of credit, debit and charge cards, we will validate the names, addresses and other information supplied during the order process against commercially available records (e.g Electoral Roll data, Credit Reference Services). A third party may also be instructed to complete these checks. By ordering from rocketdog.co.uk you consent to such checks being made. We may need to contact you by letter, telephone or email to verify details before we are able to process and dispatch your order or we may be unable to accept your order. Any information given may be disclosed to a registered Credit Reference Agency which may keep a record of the information. All information provided will be treated in accordance with the Data Protection Act 1998. For Privacy and Security details please see our 'Privacy Policy'. These measures are taken as extra protection for you, to ensure your online shopping experience with us is as safe and secure as possible.