Digital Gift Card
Digital Gift Card
Digital Gift Card
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Are you looking for an easy gifting solution? Our digital gift cards cater to all occasions, budgets, and styles. Whether you're shopping for a birthday, anniversary, or just because, a gift card from Rocket Dog is the perfect present.
Get ready to impress your shoe-loving friend with a fantastic gift! Once your order is complete, the gift card will be emailed to you so you can easily forward it to the lucky recipient. When they receive it, they'll know it's from you and appreciate that you're treating them to a shopping spree. Don't miss the chance to show off your impeccable taste and give your friend a gift they'll love!
• Please note: the Rocket Dog digital gift card is only valid on www.rocketdog.co.uk
• Please allow up to 24 hours to receive the email confirmation for your gift card order.
• Gift cards are valid for 24 months from purchase, giving your recipient plenty of time to find their perfect pair of Rocket Dogs.
• Rocket Dog digital gift cards are non-refundable and cannot be returned or redeemed for cash.
• Coupons and discounts cannot be applied to digital gift card purchases.
Shipping & Returns
Shipping & Returns
|
STANDARD Tracked |
Delivery in 3-5 working days | FREE (orders over £60) |
|
STANDARD Tracked |
Delivery in 3-5 working days | £3.99 |
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NEXT WORKING DAY Tracked |
Order by 3pm Monday-Friday | £5.99 |
Next Working Day Orders placed after 3pm Friday, all day Saturday and Sunday will be delivered Tuesday. Working days are Monday to Friday. Saturday, Sunday, and UK Bank Holidays are not classed as working days.
Unfortunately, Next Working Day delivery is not available to Northern Ireland addresses.
Sorry, but free delivery & returns do not apply to the Channel Islands, the Isle of Man, the Isles of Scilly, and customers outside the UK.
THE CHANNEL ISLANDS, THE ISLE OF MAN and THE ISLES OF SCILLY DELIVERY
Delivery £5.99, 3-5 working days
EUROPE
Unfortunately, at the moment, we cannot deliver to any European countries.
DELIVERY FAQ
Can I track my order?
- Yes. A tracking number will be emailed to you when your order is dispatched.
What time do you deliver?
- Delivery between 08:00 - 20:00
Do I need to sign for my delivery?
- All orders delivered to the UK and Ireland require a signature upon delivery. Please ensure you choose a delivery address where someone will be present to sign for the delivery.
What happens if I am away when my order is delivered?
- If you are out at the time of delivery, your order may be left with a neighbour, hidden in a safe place or taken back to the corresponding depot. A card will be left at the delivery address to let you know.
Has my order been dispatched?
- When your order has been dispatched, we will send a confirmation email. If this has not been received within two working days, don't hesitate to contact Customer Services.
Are there any exclusions to next-day delivery?
- Next day excludes Northern Ireland and postcodes starting HS, IV, KW, ZE, IM, IOM, AB21-AB99, PA20-PA80 and PH4-PH50
Can I return my purchase?
- Yes, of course. A returns label is included in the parcel. Only the product cost will be refunded, not the initial shipping cost. Customers from the Channel Islands, the Isle of Man, the Isles of Scilly, and outside the UK are responsible for their return shipping costs.
Can I exchange my item?
- Sorry, but we do not offer exchanges. If you wish to change an item, return it to us for a refund and place a new order on our website.
Can I ship to a different address than the billing address?
- Yes, you can.
Do you ship to BFPO Addresses?
- Sorry, but we are unable to deliver to BFPO addresses.
Do you ship to PO Box Addresses
- Sorry, but we do not deliver to PO Boxes.
What is a working day?
- Working days are Monday to Friday. Saturday, Sunday, and UK Bank Holidays are not classed as working days.
RETURNS
FREE returns on UK orders.
Returns are via Yodel. A returns label is included in the parcel.
Channel Islands, Isle of Man, and the Isles of Scilly and customers outside the UK are responsible for their return shipping costs.
Full returns details, including FAQs, can be found here: https://www.rocketdog.co.uk/policies/refund-policy
Help & Advice
Help & Advice
Need to get in touch?
Email: customerservice@rocketdog.uk
Telephone: 0207 380 8340
Customer Service hours are 9am-5pm Monday-Friday.
You may want to check our FAQ's here.
