Side view of the Rocket Dog Trusty black chunky boot, lace-up front and chunky lug sole

Trusty Black Chunky Boots

3 / Black / Trusty Middleton Pu/Jasper Pu
£90.00
Sale price  £90.00 Regular price  £90.00
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Side view of the Rocket Dog Trusty black chunky boot, lace-up front and chunky lug sole

Trusty Black Chunky Boots

£90.00
Regular price  £90.00 Sale price  £90.00
Choose Size

FREE UK Delivery Over £60 | Free & Easy Returns

Trusty Black Boots are the solid choice for a sleek, unstoppable look. 🖤👢 With their substantial platform and lace-up design, they're ready to go with anything from leggings to floaty skirts for a touch of drama.

Shoe Details
  • Style: Women's platform lace-up boot
  • Upper: Black faux leather and webbing
  • Lining: Microfiber
  • Outsole: Rubber
  • Heel height: 4cm
  • Platform height: 5cm
  • Closure type: Lace-up
Shipping & Returns

We aim to provide a smooth and reliable delivery service. Below is an overview of our delivery options.


Delivery Options

Service Details Cost
Standard - Tracked Delivery in 3–5 working days FREE (on orders over £60)
Standard - Tracked Delivery in 3–5 working days £3.99
Next Working Day - Tracked Order by 5pm Monday to Friday £5.99

Important Information

  • Next Working Day Delivery: Orders placed after 5pm on Friday, or over the weekend, will be delivered on Tuesday.
  • Working Days: Monday to Friday (excluding UK Bank Holidays).
  • Next Working Day Delivery Exclusions: Unfortunately, this service is not available for the following postcodes:

Scotland: AB, DD, FK17–21, HS, IV, KA, KW, KY10, KY14–16, PA, PH, ZE

Northern Ireland: BT

Channel Islands: GY, JE

Isle of Man: IM

Scilly Isles: TR21–25

Other areas: DG5–9, DG10–16, ML10–12, PO30–41, TD


Regional and International Delivery

  • Channel Islands, Isle of Man, and Isles of Scilly: £5.99 (3–5 working days).
  • Europe: We currently do not deliver to European countries.
  • BFPO and PO Boxes: Delivery is not available to BFPO addresses or PO Boxes.

Frequently Asked Questions

Can I track my order?

Yes. A tracking number will be emailed to you when your order is dispatched.

What time will my order arrive?

Deliveries are made between 08:00 and 20:00.

Will I need to sign for my delivery?

Yes. All orders delivered to the UK and Ireland require a signature. Please ensure someone is available at the delivery address.

What happens if I miss my delivery?

If you’re unavailable, the courier may:

  • Leave your parcel with a neighbour.
  • Place it in a safe location.
  • Return it to the depot and leave a card with further instructions.

Are there exclusions for Next Working Day delivery?

Yes. Next Working Day delivery is unavailable for the following postcode areas:

  • Scotland: AB, DD, FK17–21, HS, IV, KA, KW, KY10, KY14–16, PA, PH, ZE
  • Northern Ireland: BT
  • Channel Islands: GY, JE
  • Isle of Man: IM
  • Scilly Isles: TR21–25
  • Other areas: DG5–9, DG10–16, ML10–12, PO30–41, TD

Returns Policy Overview

  • FREE Returns for UK Orders: If you'd like to use our free Yodel returns service, complete the form at yodel.co.uk/returns/rocketdog. Yodel will email you a label to print at home.
  • No printer? You can use our Royal Mail returns service instead for £1.99 via our returns portal.
  • If neither option works for you: Please contact our Customer Service team who will help find the best solution.
  • Exclusions: Customers in the Channel Islands, Isle of Man, Isles of Scilly, and outside the UK must cover the cost of return postage.
  • Exchanges: We do not offer exchanges. Please return the item for a refund and place a new order on our website.
  • Full Returns Information: For details, please visit our Refund Policy.

Additional Notes

  • Billing and Delivery Addresses: You can deliver to an address different from your billing address.
  • Dispatch Notifications: You will receive a confirmation email once your order has been dispatched. If you do not receive it within two working days, please contact our Customer Services team.
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Help & Advice

We’re here to help! If you have any questions, please feel free to reach out to our Customer Service team.

Our Office Hours:

Monday–Friday, 9:00 AM–5:00 PM (excluding Bank Holidays).

We aim to respond to all enquiries within 1-2 working days. If your matter is urgent, please include “Urgent” in the subject line of your email so we can prioritise it.

Contact us by email:

customerservice@rocketdog.uk


Quick Links:

Thank you for choosing Rocket Dog UK—we look forward to assisting you!

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Overall rating: 3.4166667 / 5 from 12 reviews.

AI Generated Review Summary

Summary topics

Review topics: [quality, service].

Review highlights

Reviews

Great go-to boots

"Great go-to boots"

— Bethia P. (5/5)

There is not enough room

"There is not enough room for my toes and the sole seems to be broken below the material as it feels like a ledge that I’m stepping on every step. So it feels very uncomfortable and I’m not impressed with them"

— Johanna P. (1/5)

The insoles of these boots

"The insoles of these boots collapsed into the hollow platform sole after I had worn them on 3 occasions for around 20 hours total, and the insoles was poorly made which meant as it was collapsing into the sole, it was also disintegrating and staining my socks. I received a refund very quickly after sending pictures to the customer service team, but I was very disappointed in the quality of these boots, especially for the price."

— Jemima T. (1/5)

I am IN LOVE with

"I am IN LOVE with these boots!! I use them as work boots and they are so comfy!!!! I work in a forest at a holiday park and am on my feet for 9hours plus a day and they are non slip and amazing! So happy with my purchase! The quality is also phenomenal. The other day I used them as my work boots, wiped the mud off and then used them for my night out hahaha!"

— Amelia I. (5/5)

I wore these for 7

"I wore these for 7 hours and the soles had already started coming away from the base of the shoes around the edges on both shoes. Its a real shame as the rest of the shoe is great. I did contact customer support and the responded immediately and was really helpful. I have since fixed the shoes with glue"

— emily b. (2/5)

The base of the shoes

"The base of the shoes feels there are holes when you go up and down stairs"

— Brunella R. (3/5)

So in love with these

"So in love with these boots. Very comfy. Been wearing them for nearly two weeks now 9-5:30 5days a week and well I’ve had no rubs or sores, nothing at all. I’m so glad I brought them."

— Bethan H. (5/5)

Five stars based on both

"Five stars based on both the boots (which are extraordinarily comfy) and Rocket Dog’s outstanding customer service. First pair had a slight fault in them which they sorted with zero fuss and stress. I’m over the moon with these, will buy the red ones next"

— Paul B. (5/5)

Having to return as faulty

"Having to return as faulty good customer service tho"

— Holly A. (1/5)

I returned them last week

"I returned them last week as they were too big"

— justine m. (3/5)

Q&A